Privacy Policy

Last updated: September 2026

Template requiring legal review. This document is a starting template provided for convenience. It is not legal advice and it has not been reviewed by an attorney. Have a qualified lawyer review and adapt it — particularly the sections marked [review required] — before relying on it.

Who we are

Miami Flow AI ("we", "us") provides AI automation services to businesses in the Miami area. You can contact us at info@miamiflowai.com or +1 (305) 413-9952.

Information we collect

Information you give us. When you complete a form on this site we collect your name, company, email address, phone number, industry, the automation you are interested in, and anything you write in the message field.

Attribution information. We record how you arrived at the site, including UTM campaign parameters and advertising click identifiers (such as gclid and fbclid) where present, and the page you landed on.

Usage information. Where analytics tools are enabled, we collect standard website usage data such as pages viewed, approximate location derived from IP address, device and browser type, and how you interact with the site. [review required: confirm this matches the analytics tools you have actually switched on.]

Communications. If you call or message us, we keep a record of the conversation. Calls handled by our own AI systems may be recorded and transcribed.

How we use it

To respond to your enquiry and provide the services you ask for; to schedule and conduct an automation audit; to send you information you have requested; to improve the website and our services; and to meet legal or regulatory obligations.

Legal basis and consent

We process enquiry information on the basis of your request and our legitimate interest in responding to it. Where we send marketing messages, we do so on the basis of the consent you provide, and you can withdraw it at any time. [review required: your attorney should confirm the appropriate basis and disclosures for your jurisdiction and messaging practices.]

Who we share it with

We use third-party service providers to operate this site and our services, which may include customer relationship management, messaging, telephony, calendar, analytics and hosting providers. These providers process information on our behalf. We do not sell your personal information. [review required: list the specific processors you use once they are finalised.]

How long we keep it

We keep enquiry and customer information for as long as needed to provide our services and to meet our legal obligations, then delete or anonymise it. [review required: state a specific retention period.]

Your choices

You can ask us to access, correct or delete the personal information we hold about you by emailing info@miamiflowai.com. You can opt out of marketing messages at any time by replying STOP to an SMS or using the unsubscribe link in an email. Depending on where you live, you may have additional rights under laws such as the Florida Digital Bill of Rights or the California Consumer Privacy Act. [review required.]

Cookies

This site uses cookies and similar technologies. See our Cookie Policy for details.

Security

We use permission-based integrations with the narrowest access needed, and we limit who can reach customer data. No system is completely secure, and we cannot guarantee absolute security.

Children

This site is intended for businesses and is not directed at children under 13, and we do not knowingly collect their information.

Changes

We may update this policy. The date at the top of this page shows when it was last changed.

Contact

Questions about this policy: info@miamiflowai.com or +1 (305) 413-9952.