Speed-to-lead calls
A new web or ad enquiry gets a call back within a minute, while they are still on your website.
AI Voice Agents
Voice agents go further than answering the phone: they call people back, confirm appointments and follow up on quotes.
In short
An AI voice agent is a conversational AI that makes and receives phone calls on your behalf. Inbound, it works as a receptionist. Outbound, it calls new leads within seconds of an enquiry, confirms appointments, chases quotes and reactivates old contacts — then writes the outcome of every call to your CRM.
The Problem
The calls that matter most are the ones nobody has time to make.
- New leads sit in a queue while your team finishes what they are doing.
- Appointment confirmations get skipped, and no-shows follow.
- Quotes get sent and never chased.
- Old leads in the database are worth money, but nobody has hours to dial through them.
- Outbound calling burns your best people on conversations that are mostly voicemail.
The Solution
Inbound and outbound, with rules you set
Inbound agents answer, qualify, book and transfer. Outbound agents call at the moments that matter — a minute after a form is submitted, the day before an appointment, three days after a quote — using a script you have approved, and they stop the moment a person takes over.
Outbound calling is governed by rules you set: calling windows, retry limits, do-not-call handling and opt-outs. We configure these conservatively by default, and you should confirm the rules that apply to your industry with your own advisor before switching outbound campaigns on.
Use Cases
Where it earns its place
Appointment confirmation
The day before, a short call confirms, reschedules or cancels — and updates the calendar.
Quote follow-up
A polite check-in after a quote goes out, with the answer logged either way.
Database reactivation
Old enquiries are called in batches to find the ones that are ready now.
Workflow
What actually happens, step by step
Every step is configured for your business, and every step is visible to you.
- Trigger firesForm submitted, appointment tomorrow, quote sent, or a list uploaded
- Agent places the callWithin your approved calling window, using your approved script
- Conversation happensQualify, confirm, reschedule or answer questions
- Outcome capturedInterested, not now, wrong number, booked, do not contact
- Calendar or pipeline updatedBooking made or stage changed automatically
- Follow-up queuedSMS or email sent based on what the caller said
- Team notifiedOnly for calls that need a person — the rest just get logged
Benefits
What changes in the business
- Call every new lead in under a minute, every time
- Fewer no-shows through consistent confirmation calls
- Quotes chased without anyone dreading the call
- Value pulled out of an old contact database
- Every call outcome recorded against the contact
- Human handover the moment it is wanted
Integrations
Connects with your existing tools
We can integrate with platforms including the following. We're not an official partner or reseller of these products unless stated, and we confirm feasibility for your specific setup during the audit.
GoHighLevel
HubSpot
Salesforce
Google Calendar
Microsoft Outlook
Twilio
WhatsApp
Instagram
Facebook Messenger
Zapier
Make
OpenAI
Stripe
Questions
AI Voice Agents questions, answered
Can a voice agent call people for me?
Yes. Outbound calling is configured with your calling windows, script, retry limits and opt-out handling. We recommend starting with warm contacts — people who already enquired — rather than cold lists.
Is outbound AI calling allowed?
Rules around automated calling vary by state and by the type of call, and they change. We build the controls you need — consent tracking, calling windows, do-not-call handling, opt-out on request — but you should confirm with your own legal advisor what applies to your business. We are not lawyers and this is not legal advice.
What happens if the person asks for a human?
The agent transfers the call, or takes a callback time if nobody is available. It never argues with the request.
Can it handle someone who is annoyed?
It stays polite, offers a human, and logs the sentiment so your team can see it. Difficult conversations are exactly the ones we route to a person.
Which phone number does it call from?
Your business number, so caller ID is recognised and callbacks reach you.
Related solutions
Industries we build this for
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